Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gil Cruz

Gil Cruz

March 29, 2025

5  out of  5
rating by Gil Cruz
"Muy buena"
We responded:
"Gracias Gil"
Profile photo of Karen Nasti

Karen Nasti

February 16, 2025

5  out of  5
rating by Karen Nasti
"~ Mayra was a pleasure to deal with! She went over all our policies with great knowledge and patience. - When I stepped into this agency I was greeted with smiles and warmth. I highly recommend for all your insurance needs."
We responded:
"Thank you so much we love to hear from our customers. We appreciate you and your business. "
Profile photo of JesterProGaming

JesterProGaming

February 13, 2025

5  out of  5
rating by JesterProGaming
"10/10 great staff very understanding and kind. Paola is very helpful and answered all my questions very throughly"
We responded:
"Thank you for your review! We appreciate you! "
Profile photo of EveClayton

EveClayton

February 12, 2025

1  out of  5
rating by EveClayton
"It is very rare to see a 5.0 business, so I am assuming they delete the bad reviews. I was with them for over a year with auto and house. It began immediately with them not contacting my mortgage (they said they would). They started the policies on different days (weeks apart, no idea why) when cancelling they also cancelled car and auto weeks apart. Waited weeks for a refund. They all seem to not know what’s going on in the office and promise they are going to do things and don’t. This is a nice comment compared to the 50 phone calls made having to deal with them for about 13 months."
We responded:
"Thank you for taking the time to share your experience. We take all feedback seriously and strive to provide excellent service to every customer. However, after reviewing our records, we do not have you listed as a customer in our book of business. Please feel free to contact the office so we can assist in directing you to the correct office. Thank you "
Profile photo of Catherine Johnson

Catherine Johnson

January 29, 2025

5  out of  5
rating by Catherine Johnson
"Reynaldo was extremely helpful during the stressful process of finding a new insurance!"
We responded:
"Thank you Catherine! We appreciate you! "
Profile photo of Edwin Mendieta

Edwin Mendieta

January 8, 2025

5  out of  5
rating by Edwin Mendieta
"Atencion de Primera ⭐⭐⭐⭐⭐"
We responded:
"Thank you for the review!! We appreciate your support "
Profile photo of Alexis Viebrock

Alexis Viebrock

January 4, 2025

5  out of  5
rating by Alexis Viebrock
"Great Experience and very well knowledgeable. Mayra is the best of the best!"
We responded:
"Thanks for the review! We appreciate you "
Profile photo of Shazia Abdullah

Shazia Abdullah

December 23, 2024

5  out of  5
rating by Shazia Abdullah
"We have worked with Mayra at State Farm for over 20 years and have always had the best experience."
We responded:
"Thank you for support! We appreciate you Shazia! "
Profile photo of Albert

Albert

December 20, 2024

5  out of  5
rating by Albert
"Reviewed my current premiums and provided great advice moving forward Thankyou"
We responded:
"Thank you for your support Albert! We appreciate you "
Profile photo of Fjolla V

Fjolla V

December 20, 2024

5  out of  5
rating by Fjolla V
"Elva is wonderful! Always able to reach her and she has helped me immensely with my insurance needs"
We responded:
"Thank you Fjolla! We appreciate your support "
Profile photo of AestheticRobloxVids !

AestheticRobloxVids !

December 20, 2024

5  out of  5
rating by AestheticRobloxVids !
"Elva and her team are always so accommodating and helpful. Have been with State Farm for years, having Elva as an agent is one of the main reasons!"
We responded:
"Thank you for your review! We appreciate your support! "
Profile photo of Jojo Soto

Jojo Soto

December 20, 2024

5  out of  5
rating by Jojo Soto
"Great customer service excellent attentive would highly recommend answered all my questions very helpful. Thank you and your staff for listening to all my needs and all your help. Happy holidays 🙏 JGS"
We responded:
"Thanks Jojo! We appreciate you! "
Profile photo of Maria Gonzalez

Maria Gonzalez

December 20, 2024

5  out of  5
rating by Maria Gonzalez
"It was very family orientated. , I can’t say enough about her the staff at State Farm great people to do business they take care of you Thank you"
We responded:
"Thank you Maria! We appreciate your support!"
Profile photo of Robert Perez

Robert Perez

December 20, 2024

5  out of  5
rating by Robert Perez
"Needed a quote for home, auto and life and Elva and her team were very helpful, responsive and polite. If nothing more I'd do business based on that. Glad I picked her State Farm family!"
We responded:
"Thank you for your support! We appreciate you Robert! "
Profile photo of Luis Soto

Luis Soto

December 20, 2024

5  out of  5
rating by Luis Soto
"Elva helped me find the protection and peace of mind I was looking for with Life insurance for me and my whole family!"
We responded:
"Thank you for your review! We appreciate you Luis! "
Profile photo of Roger Julian Diaz

Roger Julian Diaz

December 20, 2024

5  out of  5
rating by Roger Julian Diaz
"Always available and always there to help!!! Elva and her team always come through for me and my family. When she isn’t available her team definitely steps in and helps when I have questions. She is someone who cares and is always following up with us. Thank you again for your Services!!! God bless"
We responded:
"Thank you Roger! We appreciate you "
Profile photo of Mirna Maldonado

Mirna Maldonado

November 23, 2024

5  out of  5
rating by Mirna Maldonado
"Very attentive, and the process was very easy to switch over! Mayra was very helpful and kind. Would 100% recommend!"
We responded:
"Thank you for your review!! We appreciate you!"
Profile photo of Heidi Espinoza-Jasso

Heidi Espinoza-Jasso

November 14, 2024

5  out of  5
rating by Heidi Espinoza-Jasso
"Nayelie goes above and beyond to assist with insurance needs and make the process easy and stress-free. Highly recommend this agency!"
We responded:
"Thank you for your review!! We appreciate you! "
Profile photo of Fernando Barragan

Fernando Barragan

November 8, 2024

5  out of  5
rating by Fernando Barragan
"Le queremos dar gracias a Nayelie que nos ayudo,nos esplico a detalle y contesto todas nuestras preguntas para que nosotros pudieramos tomar la mejor desicion y lo mejor de todo eso que fue en nuestro idioma."
We responded:
"Gracias Fernando! "
Profile photo of Yeimi Mercado

Yeimi Mercado

November 8, 2024

5  out of  5
rating by Yeimi Mercado
"Nayelie was very helpful when I had questions about insurance policies. She was very patient in making sure I fully understand the answers to my questions and gave great advice. I would definitely enjoy her assistance again!"
We responded:
"Thank you for your review! We appreciate you Yeimi "
Profile photo of Lesvi Barragan

Lesvi Barragan

November 7, 2024

5  out of  5
rating by Lesvi Barragan
"Nayelie is a wonderful agent. She is so knowledgeable and patient. I was confused on what policy to buy and she explained each one like I was 5 years old. She answered all of the questions I had. I never felt rushed or dumb for asking all of those questions. Thank you Nayelie!!!"
We responded:
"Thank you for your review! We appreciate you "
Profile photo of leobardo Soto

leobardo Soto

November 7, 2024

5  out of  5
rating by leobardo Soto
"Muy buen servicio"
We responded:
"Gracias!"
Profile photo of Grace Walsh

Grace Walsh

October 27, 2024

5  out of  5
rating by Grace Walsh
"Elva is so helpful & great customer service, got a lot of info about all of the options they have"
We responded:
"Thank you for your support! "
Profile photo of Isabella Maes

Isabella Maes

October 27, 2024

5  out of  5
rating by Isabella Maes
"The staff is amazing! Great education and speedy service! Paola answered all my questions (:"
We responded:
"Thank you for your review! We appreciate you Isabella "
Profile photo of W P

W P

September 24, 2024

5  out of  5
rating by W P
"I had the most amazing help from Mayra at the the Elva Villalobos State Farm office. She answered all my insurance questions over the phone. Quick & easy! Great customer service!!"
We responded:
"Thanks for your review. We appreciate you! "